TarotCat
Refund Policy
We want billing to be clear and predictable. This page explains how cancellations and refund requests are handled.
Last updated: 18 September 2026
1. Cancelling a subscription
You may cancel a paid subscription at any time to prevent future renewals. Unless otherwise stated at checkout, access normally continues until the end of the billing period already paid for.
2. First-purchase refund requests
You may request a refund within 7 days of your first paid subscription purchase. Eligibility may be limited where there has been substantial use, abuse, fraud, or another reason permitted by applicable law.
3. Renewal payments
Renewal payments are generally non-refundable once a new billing period has started, except where required by law, where a billing error occurred, or where we or our payment provider determine a refund is appropriate.
4. How to request a refund
Email support@tarotcat.xyz from the email address associated with your TarotCat account. Include enough information for us to identify the purchase, but never send full payment-card details.
5. Payment-provider processing
Refunds may be issued and processed by the payment provider acting as merchant of record. Processing time after approval depends on the payment method and financial institution.
6. Mandatory consumer rights
Nothing in this policy limits non-waivable refund or consumer rights that apply under applicable law.